Having an issue? We and the community are here to help! To get the fastest and most accurate support, please include the following information in your post:
Please Provide:
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Product Model: (e.g., Smart Water Timer V2, Wi-Fi Hub).
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App Version: (Find this in the app’s settings menu).
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Detailed Description: What were you trying to do? What exactly is happening?
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Steps You’ve Tried: What troubleshooting have you already done? (e.g., “I’ve restarted the router and reset the device.”).
Example of a Great Post Title:
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“
Smart Faucet won't connect to Wi-Fi after app update” -
“
Timer stuck in 'Off' mode, already replaced batteries”
Pro Tip: Once a reply solves your problem, please mark it as the “Solution” to help others find the answer!