Support & Troubleshooting
Installation Help Device Not Working Firmware & Updates App & Software Help Connection Issues
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Help: My Timer Shows “Low Battery” in Cold Weather – Normal? |
|
2 | 14 | January 28, 2026 |
| How to Properly Store Your RainPoint Smart Timer for the Winter ❄️ |
|
0 | 6 | January 14, 2026 |
| App connected but nothing shows up in Automations? |
|
2 | 9 | December 30, 2025 |
| [Quick Tip] Merry Christmas! Don’t Miss Important Updates 🎄 |
|
3 | 10 | December 26, 2025 |
| Manual Watering Question 🤔 |
|
2 | 5 | December 24, 2025 |
| Alexa turns sprinkler off automatically after ~7–8 minutes — expected behavior? |
|
1 | 6 | December 15, 2025 |
| Quick Tip: Don't forget the thread seal tape! |
|
3 | 10 | December 15, 2025 |
| I'm Ruddy, Your Product Support Manager — Ask Your Questions, I'm Here to Listen |
|
4 | 15 | December 10, 2025 |
| Question about manual watering timeout on the RainPoint timer |
|
1 | 9 | December 8, 2025 |
| Regarding the "Tech Support" category |
|
1 | 6 | November 24, 2025 |
| 🛠️ Get Help Here! (How to Ask for Support) |
|
0 | 9 | November 23, 2025 |