While following instructions on how to add the Rain Sensor as a sub-device, found that the rain sensor HCS044FRF is not listed as a rain sensor in the app. Checked the compatibility of the the two devices the rain sensor is supposed to be supported by the hub. If there is no device (HCS044FRF) listed in the sub-device sensor section, how can they be paired?
Hi,
Thank you for your patience. Our R&D team has now updated the app.
Please follow the steps below:
Restart the RainPoint Home App (please ensure you completely close the application before reopening it).
Navigate to the “Add Sub-device” interface within the Gateway settings.
At this point, the HCS044FRF Rain Sensor should appear in the list.
Please follow the pairing instructions (press the rain trigger lever 5 times consecutively to enter pairing mode, after which you can add the device).
If the sensor still does not appear, please confirm that you have updated the app to the latest version via the App Store.
Thank you for helping us identify this oversight. Please feel free to let us know once you have successfully added the sensor.
Sincerely,
RainPoint Customer Support Team